If I could guarantee it only takes a few minutes of your time and it would motivate and engage your people, would you do it? In one of my team-building workshops, I have everyone write down two things (a skill, competency, natural talent) they see as personal strengths they believe that …
Articles
Average Is Dangerous
A few weeks ago, I interviewed the president of a large retail organization. We talked about the economy, his leadership team, and the challenges in his industry. He then summarized the conversation: In the past, you could provide average products with average service and do fine. Now being average …